In the last year and a half, the travel industry has gone through many challenging circumstances and massive up-heal. After going all through this, the travel industry is now taking little steps towards its remarkable growth. As the travellers are resuming planning their trips, travel companies need to particularly focus on establishing strong customer relationships and gaining their trust. The clients are extremely apprehensive and the travel companies need to put extra effort to reassure them with the utmost honesty, transparency, and impeccable customer service.